FAQs
1. What types of clothing does Lindsay's Shop offer?
Lindsay's Shop specializes in a curated selection of stylish and comfortable women's clothing. Our collection includes versatile designs that cater to various occasions, ensuring that each piece enhances your wardrobe and boosts your confidence.
2. How can I determine my size when shopping?
To find your perfect fit, we recommend reviewing our size chart available on the product pages. This chart provides detailed measurements for each size, allowing you to make an informed decision based on your body measurements.
3. What is your return policy?
We have a 30-day return policy. Customers have 30 days after receiving their item to request a return. To initiate a return, please contact us at contact@lindsays-shop.com. Items must be returned in their original condition, and we will provide a return shipping label upon acceptance of the return request.
4. How long does it take to receive a refund?
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
5. Can I exchange an item?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
6. What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please inspect your order upon receipt and contact us immediately at contact@lindsays-shop.com. We will evaluate the issue and work to resolve it promptly.
7. Are there any items that cannot be returned?
Certain items cannot be returned, including perishable goods, custom products, personal care goods, and gift cards. If you have questions about a specific item, please reach out to us for clarification.
8. How can I contact customer service?
You can reach our customer service team by emailing contact@lindsays-shop.com or by sending us a message via chat. We are here to assist you with any inquiries or concerns you may have.
